We use frameworks to inspect the services we regulate and for local authority inspections and we want people’s well-being to be at the heart of our inspections.
We want to help people recognise the services which provide good care and support and encourage services to move beyond meeting the minimum standards.
We would like the new frameworks to include clear judgements for the public on the quality of the service and the outcomes for people receiving services. This approach is used by other inspectorates. Other inspectorates describe their judgements as ‘ratings’, ‘gradings’ or ‘rankings’.
We regulate and inspect a range of services and have set up three separate projects which cover:
The frameworks are at different stages, and will take time to develop and use as part of our inspections. We are working closely with providers, other inspectorates and regulators, and the public to help us develop these frameworks.
Reference to ‘Care and Social Services Inspectorate Wales’ (CSSIW) in the documents on this page should be read as ‘Care Inspectorate Wales'.