• NewsNews

Man calling care homes about medication

We're aware that a man has been calling care homes in Wales wanting to speak to staff about medication.

Providers have reported that the caller asked to speak to the nurse on duty, stating that the phone call is about medication.

When the member of staff asked further questions, the caller put the phone down.

If you have concerns about a caller, especially if it is out of the ordinary, do not give out personal details about your organisation, staff or residents over the phone.

If you receive a worrying phone call from someone claiming to be from CSSIW, call our central phone line 0300 7900 126.

  • Share this page
  • Twitter Facebook Email More

Get our latest news

Keep up to date with our latest information by signing up to our latest news

Get our latest news

Follow us on Twitter

Concerns about care? Please let us know if you have any concerns about us, a service, or a member of care staff. Raise a concern