We’ve been on a journey to modernise our work to ensure that we put people first. Our latest video outlines who we are, which care services we inspect, how you can report a concern and how you can get involved with our work.
As part of our modernisation programme we have also changed the way we inspect. We no longer inspect against standards but inspect against outcomes for people and their quality of life.
Hear from Delyth Davies Person in charge at Y Gamfa Wen nursery, Trinity College, Carmarthen and Jayne Evans Registered Manager, Glyn Nest care home about how they feel our inspections have changed.
Subscribe to our channel
You can watch our videos on our new CSSIW YouTube channel (External link). To keep up to date with our latest videos subscribe to our new channel.