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Serious Concerns Protocol lifted following significant improvements in Neath Port Talbot County Borough Council’s Children’s Services

Our Chief Inspector, Imelda Richardson announced the Protocol had been lifted following the publication of its inspection report today.

Imelda Richardson said:

Significant progress has been made by Neath Port Talbot County Borough Council’s (NPTCBC’s) elected members and staff to improve the quality and consistency of services for children and young people in need of support or protection.

NPTCBC’s Children’s Services were made subject to our Serious Concerns Protocol in November 2012 and we have worked very closely with them to monitor and assess their progress in improving services and support to children, young people and their families in Neath Port Talbot. 

A further inspection in November 2013 resulted in the protocol remaining in place but at the recent inspection, which took place in February 2015, NPTCBC showed continued improvement which has resulted in the Serious Concerns Protocol being lifted.

Whilst significant improvements have been made, the local authority must remain committed to continuing to improve the quality and consistency of services to children and their families in Neath Port Talbot.

We are committed to supporting improvement in the quality of care and support that is delivered to Wales’ most vulnerable people and we will continue to work with local authorities that are not meeting expected standards – people are our priority.

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