We inspected the service in July 2016. The inspection took place during a period of significant change for Carmarthenshire County Council while implementing the Social Services and Well-Being (Wales) Act 2014.
The local authority was also bringing in revised social work operating models across children’s services.
The inspection was a pilot to test and learn from a revised approach to local authority inspection, with greater emphasis on understanding how the delivery of social services improves outcomes for people in need of care and support.
Reference to ‘Care and Social Services Inspectorate Wales’ (CSSIW) in the documents on this page should be read as ‘Care Inspectorate Wales'.