- Some local authorities are seeking to transform Children’s Social Services by restoring the focus on the social work relationship and the skills and professional judgement of social workers.
- Social work practice at times is overall bureaucratic and focused on systems rather than people.
- Social work practitioners recognised the need to receive training and support to engage effectively with children and families.
- Children and young people and their families reported that their relationships with social workers were poor. This relationship is critical to achieving good outcomes for children and young people.
Reference to ‘Care and Social Services Inspectorate Wales’ (CSSIW) in the documents on this page should be read as ‘Care Inspectorate Wales'.