We have two types of inspections: full and focused.
These are routine inspections, planned as part of our inspection schedule. Full inspections take place approximately six months after a newly registered service becomes operational. After that, we inspect:
Full day care services at least once in every two years
Other childcare services for example, child minders, sessional day care, open access play, crèches and out of school care - at least once in every three years
These normally happen when concerns are raised or to follow up on areas of improvement identified at previous inspections. These inspections may only look at some aspects of a service.
All our inspections are unannounced, however for child minders and open access play, we will normally telephone you one week before we intend to inspect. This is to check your availability and operating times. This means we avoid missing visits.
If we have tried to contact you but have not been able to speak to anyone, then the inspection will go ahead without prior discussion. However, it is your responsibility to let us know of any changes in your days and/or hours of operating. We will inspect any service at any time, especially where concerns have been raised.