Regulations and National Minimum Standards

What a registered care provider must do by law to provide a care service in Wales.


We inspect care service providers against the requirements of the Care Standards Act 2000, (External link) the Children and Families (Wales) Measure 2010 (External link) and their related regulations. Here you’ll find links to the regulations and also view the National Minimum Standards for each service we regulate.

National Minimum Standards

The National Minimum Standards set out the basic standards of care registered providers should provide and aim to exceed when delivering their service to people who use it.

Concerns about care? Please let us know if you have any concerns about us, a service, or a member of care staff. Raise a concern