Annual report 2017-18 published
Our annual report outlines our work throughout the previous year.
The 2017-18 annual report shows we regulated 5,968 services providing 111,557 places, and carried out 2,955 inspections across adult and children’s services, and childcare and play.
We dealt with 5,010 changes to services’ registrations and ways of working and received 35,937 notifications from services. We received 3,419 concerns about services across Wales.
We continued to prepare for the implementation of the Regulation and Inspection of Social Care (Wales) Act 2016 (the 2016 Act), which places accountability for the quality of care firmly at the highest level within organisations. We talked to and worked with staff, providers and stakeholders to help shape and develop new approaches in line with the 2016 Act.
We continued to prepare for the publication of ratings in our childcare and play inspection reports, and carried out detailed planning with Estyn ahead of a programme of joint inspections of non-maintained settings.
We moved from a regional to a national approach in November 2017, and automated the publication of inspection reports on our website, enabling people to see our most up-to-date information.
Chief Inspector Gillian Baranski said:
2017-18 has been a year of significant change to ensure we are ready to meet future challenges. Our aspiration is to achieve the highest possible standards and help improve outcomes for the most vulnerable people in our society.