Annual report 2018-19 published
Our annual report outlines our work throughout the previous year.
The 2018-19 annual report shows CIW regulated 5,946 services providing 112,075 places, and carried out 2,499 inspections across adult and children’s services, and childcare and play.
We dealt with 2,898 changes to services’ registrations and ways of working and received 29,427 notifications from services. CIW received 2,154 concerns about services across Wales.
We continued to implement the Regulation and Inspection of Social Care (Wales) Act 2016, which places accountability for the quality of care firmly at the highest level within organisations. Inspectors talked to and worked with staff, providers and stakeholders to help shape and develop new approaches in line with the 2016 Act.
Chief Inspector Gillian Baranski said:
Implementing the Regulation and Inspection of Social Care (Wales) Act 2016 (the 2016 Act) has been one of our most challenging achievements this year. We introduced an entirely new model of regulation; new ways of working; new processes and guidance and a new online service to ensure the aims of the legislation could be realised.
This work positions us to ensure that the ambitions of the Act and its focus on what really matters to people can be at the heart of social care provision.