Christmas opening hours
Information about our office opening hours over the Christmas and New Year period and how you can contact us.
Over the Christmas and New Year period, our offices will be open as usual Monday to Thursday 9am to 5pm, and Friday 9am to 4.30pm, except for the following dates.
- December 24 – our phone lines will close at 12pm
- December 25, 26 and 27 - Our offices will be closed
- January 1 - Our offices will be closed
The offices will open again as usual on January 2.
What to do if you have a concern
If you have a concern about a care service over Christmas, please report it via our website. You can also tell us about the good care you see while visiting relatives who live in care.