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  • 28 April 2020
  • News

We are here to support you through these unprecedented times

We are continuing to support registered providers, process new registrations and to address any concerns people may have about the safety and quality of care.

We know this is a very stressful time for everyone including, people receiving care and support and their families; family carers and registered providers.  We want to help address issues, queries and concerns wherever we can through this difficult time.

Please continue to get in touch. We want to hear what’s going well and what you’re worried about.

We want to thank social care and childcare staff and carers for their commitment and hard work during these unprecedented times.

The best way to get in touch with us at the moment is via email – ciw@gov.wales. One of our dedicated team of customer care staff will get back in touch with you as soon as possible. If you are unable to email us you can phone us on 0300 7900 126