We have published our Chief Inspector’s annual report 2021-22

Our annual report published today highlights the continued impact of the pandemic on the social care and childcare and play workforce across Wales.

The report emphasises the ways we have continued to use public and provider feedback to help ensure our inspection programme continues to deliver on our key priority - providing assurance to the public and Ministers regarding the safety and quality of the services we regulate and inspect.

Our report also includes reflections and findings from our programme of assurance.

Chief Inspector Gillian Baranski said:

I have been humbled by individual stories of care workers, volunteers, managers, and leaders supporting people in need. The workforce is depleted and tired but continues to deliver. I am reminded across the range of services we regulate and inspect just what a force for good they can be in the most difficult circumstances.