Improvement check reveals inconsistencies in safeguarding practice at Pembrokeshire County Council adult services

The recent improvement check we carried out at Pembrokeshire County Council adult services found that while some areas of positive practices were identified, the inspection revealed statutory duties are not always being met, and there is inconsistency in safeguarding practices.   

One of the key issues highlighted during the inspection was the premature closure of people’s safeguarding social care records when care and support protection plans may be required. This can leave vulnerable people at risk and without the necessary support they need. Additionally, there has been limited progress in reducing delays in the assessment and review of people's care and support plans which may lead to poor outcomes. 

The local authority is now taking steps to address these issues and improve how it delivers services to meet the care and support needs of people. 

A spokesperson for Care Inspectorate Wales said: 

Overall, the inspection of Pembrokeshire County Council’s adult services has highlighted the need for continued efforts to improve safeguarding practices and ensure statutory duties are consistently met. 

Given the level of our concerns, we will continue to work with Pembrokeshire County Council to monitor the actions they are taking to address the shortfalls and ensure this work happens at pace.

To view all our findings and recommendations read the full letter below.