How we enforce

We take action if we identify poor care or where providers do not meet the standards required by the law.

We inspect services to check that they provide safe care and are meeting the requirements of the law.

What we do if standards are not met

Our ‘Securing Improvement and Enforcement policy’ explains what we will do if services are not providing good quality care or are not meeting the requirements of the law.

We use our enforcement powers to ensure that providers make the necessary improvements and we check these have happened.

What we do if there is no improvement to the service

If the quality of the service does not improve we can take further action including, where necessary, placing conditions on the provider’s registration, closing a service or cancelling the provider’s registration.