Social Services and Well-being (Wales) Act 2014

Information about how the new Act will affect your care and support and those who work in social services.

The Social Services and Well-being (Wales) Act 2014 (External link) came into force April 2016. It will transform the way social services are delivered, promoting people’s independence to give them stronger voice and control.

Members of the public

The Social Services and Well-being (Wales) Act is a new law that will give you more of a say in the care and support you receive.

To support you to achieve well-being, you will make decisions about your care in partnership with professionals. To help you to do so, you will have easy access to information and advice about what is available in your area.

Carers will have an equal right to be assessed for support, to those that they care for, and more people will be entitled to Direct Payments. 

A new assessment process for care and support will be based on what matters to you as an individual. It will consider your personal strengths and the support available to you from your family, friends and others in the community.

The assessment will be simpler and can be carried out by one person on behalf of a range of organisations.
There will be more services to prevent problems getting worse, so the right help is available when you need it.

Stronger powers to keep people safe from abuse or neglect will also be introduced.

The Social Services and Well-being (Wales) Act comes into force in April 2016. You will take part in the new process at your next scheduled assessment date.

Further information

What matters to you-matters to us video

The Social Services Improvement Agency has produced a video which explains the Act. (External link) You can also watch the case studies to help you understand how the Act will affect you.

Welsh Government website

Welsh Government has produced an easy read version about the Act along with a Children’s and Young People’s version. Visit the Welsh Government website to find out more. (External link)

Social care workers

The Care Council for Wales is working with a range of partners to develop a national learning and development plan to support the full implementation of the Act.

Getting in on the Act

Getting in on the Act is aimed at social care workers.  It ensures you are supported and have all the information you need to deliver social care services in accordance with the law and practice in-line with the principles of the Act.

The hub contains information and resources with learning modules to help you prepare for the changes. It will be updated with training resources in the lead up to April 2016.

Visit the hub (External link) to keep up to date and find out what you need to do to prepare for the changes. You can also keep up to date on Twitter. (External link)