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News
- A change to notifying us about COVID-19 cases in regulated services
- Action required for services currently voluntary suspended
- Action required to keep your provider listing in our website directory
- Advice for providers on care home visits
- An open letter from our Chief Inspector in response to the inquests at Brithdir Care Home
- Annual Return and other CIW publications postponed
- Annual report 2017-18 published
- Annual report 2018-19 published
- Apply to be the next Chair of the CIW National Advisory Board
- Appointment of a Deputy Chief Inspector for Care Inspectorate Wales
- Appointment of a Deputy Chief Inspector for Care Inspectorate Wales
- Brexit information for all Health and Social Care staff
- CIW Online is ‘simpler and more streamlined’ than paper system – care provider
- CIW Online unavailable from 26-29 September
- CIW review of dementia care
- CIW review of dementia care
- COVID 19: Our approach to assurance
- COVID-19 and the National Minimum Standards for Regulated Childcare for children up to the age of 12 years
- COVID-19: A pause to routine inspections from 5pm on 16 March
- Cardiff Youth Offending Service rated ‘inadequate’ during joint inspection
- Care Inspectorate Wales (CIW) and Healthcare Inspectorate Wales (HIW) today publish their Joint Thematic Review of Community Mental Health Teams.
- Chair of National Advisory Board announces her successor
- Changes to how you can apply for a Disclosure and Barring Service (DBS) check
- Changes to the way we process Disclosure and Barring Service (DBS) Identity Verification (IDV) checks
- Childcare and play inspection - from response to recovery
- Childcare and play online – suspended services
- Childcare business owner and foster carer, a positive role model for ‘Proud to be me’ campaign
- Christmas card and poem competition 2020
- Christmas card competition 2019
- Christmas opening hours
- Christmas opening hours
- Christmas opening hours
- Commitment to modernising children’s services in Pembrokeshire – report
- Complete your Self-Assessment Service Statement (SASS) online
- Complete your Self-Assessment Service Statement (SASS) online
- Consultation: Have your say on our Code of Practice for inspection
- Consultation: Have your say on our Code of Practice for review of local authority social services
- Coronavirus (COVID-19) information for our childcare and play providers
- Coronavirus (COVID-19) information for our registered care providers
- Coronavirus (COVID-19): Our approach to Registration and Variation applications
- Coronavirus (COVID-19): Registration and variations for childcare and play services
- Coronavirus COVID-19: Shared reflections ahead of the winter period
- Coronavirus outbreak
- DBS identity checking guidance update: using expired passports for ID validation during COVID-19
- Deadline to complete SASS extended to 11 February
- Deprivation of Liberty Safeguards (DoLS) new applications increased by 8% from the previous year across Wales.
- Deprivation of Liberty Safeguards: Annual Monitoring Report for Health and Social Care 2018-19
- Disclosure and Barring Service (DBS) Identity checks during the COVID-19 Pandemic
- Early help, care and support and transition for disabled children: Ceredigion County Council
- Early help, care and support and transition for disabled children: Rhondda Cynon Taf County Borough Council
- Early help, care and support and transition for disabled children: Torfaen County Borough Council
- Early help, care and support, and transition for disabled children: Conwy County Borough Council
- Easter opening hours
- Easter opening hours
- Enhanced monitoring arrangements at Powys County Council social services ‘no longer required’
- Ensure your service remains compliant – last chance to submit your SASS
- Extensions to qualifications deadline and relaxation of the National Minimum standards
- Follow our digital advent calendar on social media throughout December
- Getting prepared for the 2020 Annual Return
- Guidance published for inspection of boarding schools, residential special schools and further education colleges with boarding (under 18s)
- Healthcare Inspectorate Wales (HIW) today publish their Review of Integrated Care for falls amongst people over 65 in Wales
- Inspection of Older Adults Services: Bridgend County Borough Council
- Inspection of Older Adults Services: Carmarthenshire County Council
- Inspection of Older Adults Services: Denbighshire County Council
- Inspection of Older Adults Services: Isle of Anglesey County Council
- Inspection of Older Adults Services: Merthyr Tydfil County Borough Council
- Inspection of Older Adults Services: Monmouthshire County Council
- Inspection of Older Adults Services: Neath Port Talbot County Borough Council
- Inspection of Older Adults Services: Rhondda Cynon Taf County Borough Council
- Inspection of Older Adults Services: Torfaen County Borough Council
- Inspection of Older Adults Services: Wrexham County Borough Council
- Inspection report published for Cafcass Cymru
- It’s National Safeguarding Week (16-20 November)
- Joint CIW and Estyn guidance published
- Joint Care Inspectorate Wales (CIW) and Estyn inspections of non-maintained settings: resuming joint inspections
- Joint report looks at healthcare support for people living in care homes in North Wales
- Joint statement between CIW and Estyn in relation to non-maintained childcare settings
- Joint statement between CIW and Estyn in relation to non-maintained childcare settings
- Joint statement between CIW and Estyn in relation to non-maintained childcare settings
- Joint statement with HIW: Personalised advance care planning in Wales
- Joint statement with HIW: The importance of speaking up
- Joint statement with HIW: The importance of speaking up
- Launch of our new improved customer care service
- Legislative changes for adult care home and domiciliary support social care providers in response to COVID-19
- Legislative changes for social care provisions in response to COVID-19
- Limited Service due to adverse weather
- Limited service due to CIW all staff training
- National overview report in relation to care experienced children and young people in Wales
- National review of the use of Deprivation of Liberty Safeguards (DoLS) published
- New Welsh Government guidance for childcare services on healthy food and drink
- New service allows DBS to respond quicker to recruitment requests during COVID-19
- Office hours during public holiday
- Office hours during public holiday
- Office hours during public holiday
- Office hours during public holiday
- Office hours during public holiday
- Office hours during public holiday
- Office hours during public holiday
- Our local authority inspection programme for 2020-21
- Our telephony lines will be closed from 4pm today
- Planned website maintenance to CIW Online from Friday 2 October to Sunday 4 October
- Please notify us if your childcare service has closed
- Positive outcomes being achieved for many children and young people in Swansea - report
- Problems with our phone line
- Problems with our phone line
- Proposed changes to notification requirements for unincorporated organisations
- Provider found CIW Online ‘easy, as it guided me through the process’
- Registrations for childcare and play providers can now be submitted to us via CIW Online!
- Regulation of residential holiday schemes
- Reminder: new service allows DBS to respond quicker to recruitment requests during COVID-19
- Significant improvement achieved in Powys but serious concerns remain – report
- Significant improvement found in Anglesey’s children’s services – report
- Social Care Wales publish joint guidance with Care Inspectorate Wales (CIW) to help with social workers’ development after qualifying
- Temporary relaxation of National Minimum Standards for regulated childcare extended
- Thank you for the commitment and hard work during these unprecedented times
- The Annual Return
- The SASS is now open! Here are some handy tips to help you
- The Self-Assessment of Service Statement (SASS) 2021 is now live
- The Self-Assessment of Service Statement (SASS) is being kept open until 11 August 2021
- The Self-Assessment of Service Statement (SASS) will be going live on 7 July 2021
- Upcoming changes to our approach to improvement and enforcement for regulated services
- Update on our local authority assurance check programme for 2020-21
- Update on the Annual Returns Requirement
- Views of carers and people who use services needed to evaluate legislation
- We are back at this years Royal Welsh Show (22-25 July) – Come and say hello!
- We are experiencing technical issues with our website
- We are here to support you through these unprecedented times
- We are no longer accepting information by post
- We are now processing Disclosure and Barring Service (DBS) Identity Verification (IDV) checks through the Post Office
- We are reviewing how we seek feedback from people about the services we regulate
- We are updating our telephony system on 15 June
- We have improved our process for raising a concern
- We have published a summary of feedback from the registered social care sector about their experience of COVID-19
- We have published guidance on completing the quality of care review
- We have published our 2020-23 Engagement Plan
- We have published our Chief Inspector’s Annual report 2020-2021
- We have published our Chief Inspector’s annual report 2019-20
- We have published our Joint Inspectorate Review of Child Protection Arrangements (JICPA) in Newport
- We have published our annual performance letters for local authorities
- We have published our updated Securing Improvement and Enforcement Policy
- We have reviewed the care provided for children living in care homes
- We have today published a letter summarising the findings of our monitoring activity undertaken in Wrexham social services for children from 26 April 2021 to 29 April 2021
- We have today published our inspection report of Wrexham County Borough Council social services
- We have today published our performance evaluation of Powys County Council social services
- We have today published our risk-based inspection report of Cardiff Council social services
- We have today published two companion national review reports
- We welcome your ideas on how care homes can safely enable families to visit
- We welcome your views about local authority social services in Cardiff Council
- We welcome your views about local authority social services in Merthyr Tydfil County Borough Council
- We welcome your views about local authority social services in Pembrokeshire County Council
- We welcome your views about local authority social services in Powys County Council
- We welcome your views about local authority social services in Wrexham County Borough Council
- We welcome your views about support available for disabled children and their families in Rhondda Cynon Taf and Conwy
- We welcome your views about support available for disabled children and their families in Torfaen and Ceredigion
- We will no longer send mass communications to Registered Managers
- Welsh Government launches consultation
- ‘Silent’ ratings for care home services and domiciliary support services
- Newsletter
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About us
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Get involved
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Events and engagement
- 15, 17 and 18 March 2021 provider events on our updated Securing Improvement and Enforcement Policy
- CIW events for childcare & play providers and childminders
- 16 December 2020 and 27 January 2021 - Joint CIW and Social Care Wales events
- 20 January - 28 January 2020 - Balancing rights, responsibilities and risks in children’s social care
- 16, 24 and 28 January 2020 - Provider events
- Childcare and play provider events May 2021
- Working with partners
- Use the Care Inspectorate Wales widget
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Providing a care service
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- The Approval of Home Childcare Providers (Wales) Scheme 2021
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Our reports
- Regulated services inspection reports
- Our annual reports
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Local authority inspection and review reports
- Local authority monitoring activity letter: Wrexham County Borough Council
- Report of Children’s Services Risk Based Inspection and Adults Services Performance Evaluation Inspection: Wrexham County Borough Council
- Local authority performance evaluation: Powys County Council social services
- Joint Inspectorate Review of Child Protection Arrangements (JICPA): Newport, December 2019
- Early help, care and support and transition for disabled children: Ceredigion County Council
- Early help, care and support and transition for disabled children: Torfaen County Borough Council
- Local authority annual performance review letter 2019/20: Blaenau Gwent County Borough Council
- Local authority annual performance review letter 2019/20: Bridgend County Borough Council
- Local authority annual performance review letter 2019/20: Caerphilly County Borough Council
- Local authority annual performance review letter 2019/20: Cardiff Council
- Local authority annual performance review letter 2019/20: Carmarthenshire County Council
- Local authority annual performance review letter 2019/20: Ceredigion County Council
- Local authority annual performance review letter 2019/20: Conwy County Borough Council
- Local authority annual performance review letter 2019/20: Denbighshire County Council
- Local authority annual performance review letter 2019/20: Flintshire County Council
- Local authority annual performance review letter 2019/20: Gwynedd Council
- Local authority annual performance review letter 2019/20: Isle of Anglesey County Council
- Local authority annual performance review letter 2019/20: Merthyr Tydfil County Borough Council
- Local authority annual performance review letter 2019/20: Monmouthshire County Council
- Local authority annual performance review letter 2019/20: Neath Port Talbot County Borough Council
- Local authority annual performance review letter 2019/20: Newport City Council
- Local authority annual performance review letter 2019/20: Pembrokeshire County Council
- Local authority annual performance review letter 2019/20: Powys County Council
- Local authority annual performance review letter 2019/20: Rhondda Cynon Taf County Borough Council
- Local authority annual performance review letter 2019/20: Swansea City and County Council
- Local authority annual performance review letter 2019/20: Torfaen County Borough Council
- Local authority annual performance review letter 2019/20: Vale of Glamorgan Council
- Local authority annual performance review letter 2019/20: Wrexham County Borough Council
- Joint inspection of Newtown Community Mental Health Team within Powys Teaching Health Board and Powys County Council
- Early help, care and support, and transition for disabled children: Conwy County Borough Council
- Early help, care and support and transition for disabled children: Rhondda Cynon Taf County Borough Council
- Inspection of Older Adults Services: Bridgend County Borough Council
- Inspection of Older Adults Services: Merthyr Tydfil County Borough Council
- Inspection of Older Adults Services: Isle of Anglesey County Council
- Inspection of Older Adults Services: Torfaen County Borough Council
- Inspection of Children’s Services: City and County of Swansea Council
- Inspection of Children’s Services: Isle of Anglesey County Council
- Inspection of Children’s Services: Pembrokeshire County Council
- Inspection of Children’s Services: Powys County Council
- Inspection of Older Adults Services: Carmarthenshire County Council
- Inspection of Older Adults Services: Denbighshire County Council
- Inspection of Older Adults Services: Monmouthshire County Council
- Inspection of Older Adults Services: Neath Port Talbot County Borough Council
- Inspection of Older Adults Services: Rhondda Cynon Taf County Borough Council
- Inspection of Older Adults Services: Wrexham County Borough Council
- Local authority annual performance review letter 2018/19: Flintshire County Council
- Local authority annual performance review letter 2018/19: Blaenau Gwent County Borough Council
- Local authority annual performance review letter 2018/19: Bridgend County Borough Council
- Local authority annual performance review letter 2018/19: Caerphilly County Borough Council
- Local authority annual performance review letter 2018/19: Cardiff Council
- Local authority annual performance review letter 2018/19: Carmarthenshire County Council
- Local authority annual performance review letter 2018/19: Ceredigion County Council
- Local authority annual performance review letter 2018/19: Conwy County Borough Council
- Local authority annual performance review letter 2018/19: Denbighshire County Council
- Local authority annual performance review letter 2018/19: Gwynedd Council
- Local authority annual performance review letter 2018/19: Isle of Anglesey County Council
- Local authority annual performance review letter 2018/19: Merthyr Tydfil County Borough Council
- Local authority annual performance review letter 2018/19: Monmouthshire County Council
- Local authority annual performance review letter 2018/19: Neath Port Talbot County Borough Council
- Local authority annual performance review letter 2018/19: Newport City Council
- Local authority annual performance review letter 2018/19: Pembrokeshire County Council
- Local authority annual performance review letter 2018/19: Powys County Council
- Local authority annual performance review letter 2018/19: Rhondda Cynon Taf County Borough Council
- Local authority annual performance review letter 2018/19: Swansea Council
- Local authority annual performance review letter 2018/19: Torfaen County Borough Council
- Local authority annual performance review letter 2018/19: Vale of Glamorgan Council
- Local authority annual performance review letter 2018/19: Wrexham County Borough Council
- Risk-based inspection of Cardiff Council social services
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National and thematic reports
- National review of the use of Deprivation of Liberty Safeguards (DoLS) in Wales 2019-20
- National review of care homes for people living with dementia
- National review of prevention and promotion of independence for older adults
- Deprivation of Liberty Safeguards: Annual Monitoring Report for Health and Social Care 2018-19
- National review of support for disabled children and their families
- National review of care for children in Wales
- Deprivation of Liberty Safeguards: Annual Monitoring Report for Health and Social Care 2017-18
- Inspection report published for Cafcass Cymru
- Joint Thematic Review of Community Mental Health Teams
- National overview report in relation to care experienced children and young people in Wales
- Annual statistics
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Contact us
- Providing feedback about Care Inspectorate Wales
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Providing feedback about care services
- Raising a concern about care services
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Feedback surveys
- Feedback survey for adoption services
- Feedback survey for adult placement services
- Feedback survey for boarding schools
- Feedback survey for care homes services
- Feedback survey for childcare services
- Feedback survey for commissioners and other professionals
- Feedback survey for domiciliary support services
- Feedback survey for foster care services
- Feedback survey for local authority social services
- Feedback survey for residential special schools
- Get in touch