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15, 17 and 18 March 2021 provider events on our updated Securing Improvement and Enforcement Policy

These one-hour virtual events were aimed at all services providers.

These events focused on the key changes for providers in the updated policy which include:

  • How we respond and report on areas of non-compliance.
  • How we publish issues of non-compliance.

Recording: Securing Improvement and Enforcement Policy Event - March 2021

For any queries relating to these events, please email

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