Providers of adult and children’s services can start submitting their Annual Returns
The deadline for submission is 31 October 2022.
The Annual Returns are now available for Responsible Individuals for adults and children’s services to complete using their CIW Online account.
Providers will be required to submit short Annual Returns to cover each of the periods 2018-19, 2019-20, 2020-21, and 2021-22, depending on year of registration.
We wrote to providers about this in July 2021 and February this year.
To help ease the burden on providers, we have made this process as simple as possible via CIW Online by pre-populating a large amount of the required information.
We have also extended the submission period to 3 months to give providers more time to complete and submit these Annual Returns to us.
Who can submit the Annual Return?
Only the Responsible Individual(s) or organisation officer(s) associated to the provider can access, complete and submit the Annual Return.
Online assistants cannot complete or submit the Annual Return.
If you are a Responsible Individual or organisation officer who has not activated your online account, please call us on 0300 7900 126.
What happens to the Annual Return once it’s submitted?
Each Annual Return will be published on our website in due course.
Help and guidance
Here is a short video which will show you how to submit your Annual Return, and there is written guidance to support you on the Submitting Annual Returns page of our website.
Video: Guide to completing the Annual Return
Questions?
Email ciw@gov.wales.