Improvement check finds waiting list reduction in Isle of Anglesey County Council adult services

We found that while some improvements had been made following our 2022 inspection, further action was still required in most areas.

We found there was a strong leadership team in adult services, who had instigated and implemented positive changes and were aware of areas which needed strengthening. They had worked hard to set a clear direction for change, supported by competent and dedicated practitioners.

Increased stability in the workforce has led to an improved and timelier service for people. The service promotes the option of direct payments which is positive practice.

Waiting lists for social work assessments have significantly reduced, supported by clear monitoring arrangements, although those for occupational therapy remain high. The local authority must ensure care and support plans are reviewed within 12 months. 

The service has continued to benefit from corporate and political support. It is imperative this continues to ensure progress is sustained, and the areas which continue to require improvement are adequately supported and resourced. This will also ensure the local authority consistently meets its statutory responsibilities.

To see all our findings and recommendations, click on the link at the bottom of this page.

Next steps

We expect the local authority to take appropriate action to address the areas identified for improvement. We will monitor progress through our ongoing performance review activity with the local authority. 

We welcome the local authority sharing the positive practice identified with other local authorities, to promote learning and help drive continuous improvement in statutory services throughout Wales.

The local authority is expected to present this letter to elected members and subject it to public scrutiny through a formal and open committee meeting at the earliest opportunity. An invitation should also be extended to CIW to attend the meeting.