We register, inspect and take action to improve the quality and safety of services in Wales. Find out more about us.
We produce inspection reports of all our registered service providers and store them in our directory.
Find out more
Some callers may experience delays when contacting us on that day
If your service is currently voluntary suspended and the date for lifting your voluntary suspension has now expired or is due to expire within the next month you need to take action
We are changing the process for undertaking DBS Identification (IDV) checks from 1 July 2021
Details about our office opening hours over the May Bank Holidays
From 5th May 2021 we will be removing telephone numbers from our service directory where permission to share has not been given
Key findings and recommendations of our joint review with Healthcare Inspectorate Wales (HIW)
This report summarises the findings of our risk-based inspection between 23 November and 3 December 2020
This report summarises the findings of our inspections of children’s social services and adult social services between the 12 and 23 of October 2020
Findings from our Chief Inspector’s annual report
This letter summarises the findings of our performance evaluation inspection which took place from 14-18 September 2020
Concerns about care? Please let us know if you have any concerns about us, a service, or a member of care staff. Raise a concern