Get in touch

How you can get in touch with us.

Please use the form below to get in touch with us.

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Get in touch

Telephone: 0300 7900 126

E-mail: CIW@gov.wales

Fax: 0872 437 7301

Post:

Care Inspectorate Wales
Welsh Government office
Sarn Mynach
Llandudno Junction
LL31 9RZ

Twitter@Care_wales

Facebook - Care Inspectorate Wales

Opening hours

Monday - Thursday: 09:00 - 17:00
Friday: 09:00 - 16:30
Saturday - Sunday: Closed

Visiting our offices

Merthyr Tydfil

Care Inspectorate Wales
Welsh Government office
Rhydycar Business Park
Merthyr Tydfil
CF48 1UZ

Carmarthen

Care Inspectorate Wales
Government Buildings
Picton Terrace
Carmarthen
SA31 3BT

Llandudno Junction

Care Inspectorate Wales
Welsh Government office
Sarn Mynach
Llandudno Junction
LL31 9RZ

Response times

We aim to acknowledge all enquiries made by phone, letter or email, within 2 working days and respond within 15 working days. Complex enquiries could take longer.

If you contact us in Welsh

We will make sure you can talk to someone in Welsh. If we can’t deal with your enquiry immediately, we will call you back within 24 hours. If you write to us in Welsh we will respond in Welsh.

If you want to make a complaint about us

We will acknowledge your complaint within 5 working days and aim to resolve it within 10 working days.

Accessibility

We’re committed to meeting your needs. We’re always looking for ways to improve the accessibility of our information. If you have any comments or ideas please let us know.

If you want a report in a different format or language please contact us.