Care Inspectorate Wales
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Feedback survey for care homes services

Please take a few minutes to tell us your views about care home services.

To share your feedback and experience of a care home service in Wales, please select from the appropriate field below.

Surveys can be completed online or downloaded by clicking on the relevant grey box below

You do not need to provide your name and contact details, unless you would like to do so, or if you wish to speak to us. Your individual comments are confidential and will not be shared.

Got an urgent concern about a service? Click here to report it

Feedback survey about your care home (Children and young people)

Your views about what it’s like where you are living are really important to us.

It would be great if you can spare a few minutes to tell us about your experience.

Please open the PDF on your device and save it, before entering your feedback. Copies of the PDF opened in the browser will not save your answers.

Feedback survey about your care home (Adults)

Please take a few minutes to tell us your views about the care you receive in your care home.

Please open the PDF on your device and save it, before entering your feedback. Copies of the PDF opened in the browser will not save your answers.

Feedback survey for family, carers and friends of people in a care home

Please take a few minutes to tell us your views about the care your family member/friend receives from the care home.

Feedback survey for staff in a care home

Please take a few minutes to tell us your views about working in a care home.

Other ways of providing feedback

If you need assistance completing this form online, please contact us on 0300 7900 126 and select option 4, or email ciw@gov.wales.

Monday - Thursday: 09:00 - 17:00
Friday: 09:00 - 16:30
Saturday - Sunday: Closed

Concerns about care? Please let us know if you have any concerns about us, a service, or a member of care staff. Raise a concern