Skip to main content
Care Inspectorate Wales
Global keyword search
0300 7900 126

Our strategy and projects

What we want to achieve and how we plan to do it over the next three years.

Our strategic plan 2017-20

Our strategic plan sets out our priorities over the next three years.  It is aligned with the Welsh Government’s national strategy – Prosperity for All. (External link)

This ambitious plan sets out Care Inspectorate Wales' commitment to putting people and their experiences at the heart of our work, as the body which regulates and inspects social care and childcare services in Wales. 

The plan focuses on:

  • How we will consistently deliver a high quality service;
  • How we will ensure our staff are highly skilled, capable and responsive; 
  • How we will provide an expert voice to influence and drive improvement; and
  • How we will effectively implement legislation.

Our engagement plan 2020-23

Our engagement plan sets out our priorities and ambitions for engaging people in our work over the next three years.

Our ambition is to build strong and trusting relationships with people, talking with as many people as we can. Focusing on people’s experiences and understanding the impact of services on their lives will help us to improve the quality and safety of services for the well-being of the people of Wales.

The plan focuses on:

  • How we will ensure people are aware of the work we do and understand our role.
  • How we will take action to improve how we engage people in our work;
  • How we will share our knowledge and findings to support improvement.

We will evaluate the progress we have made in implementing this plan each year, working with the group of people who helped us to develop it and our National Advisory Board.

Download documents

  • Share this page
  • Twitter Facebook Email More