What we want to achieve and how we plan to do it over the next three years.
Our strategic plan 2017-20
Our strategic plan sets out our priorities over the next three years. It is aligned with the Welsh Government’s national strategy – Prosperity for All. (External link)
This ambitious plan sets out Care Inspectorate Wales' commitment to putting people and their experiences at the heart of our work, as the body which regulates and inspects social care and childcare services in Wales.
The plan focuses on:
- How we will consistently deliver a high quality service;
- How we will ensure our staff are highly skilled, capable and responsive;
- How we will provide an expert voice to influence and drive improvement; and
- How we will effectively implement legislation.
We will review our plan annually to ensure the priorities and actions continue to be relevant and reflect the environment in which we operate.
Reference to ‘Care and Social Services Inspectorate Wales’ (CSSIW) in the documents on this page should be read as ‘Care Inspectorate Wales'.