What we do

Inspector speaking to children

We are the independent regulator of social care and childcare in Wales.

We register, inspect and take action to improve the quality and safety of services for the well-being of the people of Wales.

What we do

  • We carry out functions on behalf of Welsh Ministers to provide assurance on the quality and safety of services
  • We decide who can provide services
  • We inspect and drive improvement of regulated services and local authority social services
  • We undertake national reviews of social care services
  • We take action to ensure services meet legislative and regulatory requirements
  • We respond to concerns raised about social care and childcare services

Our core values

Our core values ensure people are at the heart of everything we do and aspire to be.

  • caring: we are compassionate and approachable
  • fair: we are consistent, impartial and inclusive
  • integrity: we are honest and trustworthy
  • professional: we are skilled, knowledgeable and innovative
  • respect: we listen, engage and value people

Services we regulate and inspect

We regulate the following services:

  • adult services: care homes for adults, domiciliary support services, adult placement schemes and residential family centre services
  • children’s services: care homes for children, fostering services, adoption services, advocacy services and secure accommodation services
  • childcare and play services: child minders, crèches, full day care, sessional day care, out of school care and open access play provision

We also review the performance of local authorities in delivery of social services functions. We carry this out through a combination of inspection and performance evaluation activity. In addition, we inspect:

  • local authority fostering and adoption services
  • boarding schools
  • residential special schools (boarding arrangements under 295 days)
  • further education colleges accommodating students under 18

How we carry out our functions

Social Services and Well-being (Wales) Act 2014 (External link) which gives powers to review the way in which local authorities discharge their social services functions

Regulation and Inspection of Social Care (Wales) Act 2016 (“the 2016 Act”) (External link) which gives powers to register and/or inspect providers of social care services in Wales.

Part 2 of the Children and Families (Wales) Measure 2010 (External link) which gives powers to register and/or inspect childminders and day care (including play) for children under 12.