What we do

Inspector speaking to children

We are the independent regulator of social care and childcare in Wales.

We register, inspect and take action to improve the quality and safety of services for the well-being of the people of Wales.

What we do

  • We carry out functions on behalf of Welsh Ministers
  • We decide who can provide services
  • We inspect and drive improvement of regulated services and local authority social services
  • We undertake thematic reviews of social care services
  • We take action to ensure services meet legislative and regulatory requirements
  • We investigate concerns raised about regulated services

Our core values

Our core values ensure people are at the heart of everything we do and aspire to be as an organisation.

  • Integrity: we are honest and trustworthy
  • Respect: we listen, value and support others
  • Caring: we are compassionate and approachable
  • Fair: we are consistent, impartial and inclusive
  • Professional: we are skilled, knowledgeable and innovative

Services we regulate and inspect

  • Care homes - including those who provide care home services for children or adults
  • Domiciliary support services - a service that can provide care in your own home as well as general support
  • Adult placement schemes
  • Child minders
  • Children’s day care
    • Full day care
    • Sessional day care
    • Crèches
    • Out of school care
    • Open access play provision
  • Independent fostering agencies
  • Voluntary adoption agencies
  • Residential family centre services
  • Adoption support services

We also inspect boarding schools, residential special schools and further education colleges which accommodate students under 18, but we do not register them.

How we carry out our functions

We carry out our functions on behalf of Welsh Ministers under the following legislation:

We regulate social care and early years services using the regulations and national minimum standards made by the National Assembly for Wales and the Welsh Government. The regulations allow us to regulate the conduct of providers in Wales.