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What do if you are a social care worker and want to report illegal or wrongdoing at work.

What is whistle-blowing?

A worker can report things that aren’t right, are illegal or if anyone at work is neglecting their duties, including:

  • Someone’s health and safety is in danger
  • Damage to the environment
  • A criminal offence
  • The company isn’t obeying the law (like not having the right insurance)
  • Someone is covering up wrongdoing

It takes courage for people to raise a concern about where they work. From 25 June 2013 the law says that a whistleblower should believe that their disclosure is in the public interest.

Who is protected

  • Employees
  • Agency workers
  • People that are training with an employer, but not employed
  • Self-employed workers, if supervised or working off-site

A worker will be eligible for protection if they honestly think what they’re reporting is true and they think they’re telling the right person.

How we will deal with your confidentiality

The information you give us will be dealt with in confidence, you can also raise concerns anonymously.

If you want to raise a concern as a ‘whistle-blower’

Before contacting us, you may want to:

  • Seek advice from your trade union or professional body, if you are a member
  • Speak to your line manager or a senior member of staff about your concerns
  • Read your employer's whistle-blowing policy, this will give you information on what to do next

What we will do

Where a concern has been raised we will decide within 7 days what action is required.

Depending on the nature of the information we receive, we may do one of the following:

  • Refer the concern to the local children’s or adult safeguarding team
  • Refer the concern to another agency, such as the local authority or health board that commissioned the service
  • Inspect the care home or provider of the service
  • Meet with senior managers of the organisation
  • Investigate the home or provider of the service
  • Take the information into account during next inspection
  • Take no further action
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